Help center

Get your shoot moving.

Find the fastest route for booking, managing or getting help with a LumiQ shoot.

Booking a creator

Choose a creator or use Match Me, confirm the scope and time, then pay securely in checkout.

Your booking page shows payment, creator assignment, shoot progress, cancellation options and delivery.

Use Messages for shoot details. For account, safety or payment help, contact the LumiQ team directly.

If you were hurt, threatened, harassed or put at risk, tell our trust and safety team. The other person is never told that you reported them.